All you need to run Mentimeter is a web browser and internet connection for both voters and presenters. It can't get easier than that. For more information, take a look at this page to see how to best prepare your presentation.
For you to get the best possible experience when using Mentimeter, this page lists our specific requirements. Before reading further, please do this self check to see if your browser and network can run Mentimeter. If the test fails, make sure to reach out to us at support@mentimeter.com
If you are running Mentimeter on a company network, security settings can sometimes limit the use of some features. The below configurations are crucial for Mentimeter to work. Please send the following information to your local IT support if you are experiencing issues:
1. Ports 443 are required to be open for the following hosts:
2. Your browser and network need to support WebSockets over HTTPS on the following domains:
To get the maximum value when presenting with Mentimeter, the following configurations are recommended. However, they are not crucial for the tool to work.
| Domain to whitelist | Function |
|---|---|
| images.unsplash.com | Image uploading from Unsplash image library in presentations |
| *.giphy.com | Gif uploading from Giphy gif library in presentations |
| *.intercom.io | In-app support |
| *.ingest.sentry.io | Error reporting service for easier client side debugging |
| api.braintreegateway.com | For online purchase of a Mentimeter subscription |
| payments.braintree-api.com | For online purchase of a Mentimeter subscription |
| *.split.io | For feature toggling |
If you are experiencing problems with email deliverability and are running Mentimeter on a company network, please confirm with your IT-department that they have whitelisted our dedicated IP addresses:
Mentimeter's platform is designed for a large number of participants. Problems occurring are usually related to the presentation venue's local network restrictions. The following table shows the minimum bandwidth requirements based on the number of participants you are expecting.
Note: For larger crowds it is strongly recommended that you also check with the local IT technician that the WiFi can support the expected number of participants at the same time.
| Number of participants | Recommended bandwidth |
|---|---|
| 10 | 0.5 Mbit/s |
| 50 | 2.5 Mbit/s |
| 100 | 5 Mbit/s |
| 500 | 15 Mbit/s |
| 1000 | 30 Mbit/s |
You can check the bandwidth of your location using SpeedTest or a similar service.
In addition to making sure the network is suitable for the number of participants you are expecting, there are some general tips that can help you make your presentation run smoothly without technical interruptions.
It is recommended to use a desktop computer for the presenter and handheld devices for the voters. Click here to find out what browser you are using.
To create presentations and show questions.
Mentimeter is optimal for 16:8 - 16:9 aspect ratio (widescreen), but supports common projector formats such as 4:3 (square) as well.
Same requirements as for a presenter, but also including: